In an earlier post (November 14, 2012) I outlined the four basic rules of bureaucratic survival. Briefly these four rules are: Always cover your rear; Never embarrass a superior (especially your boss) in public; Never give those who report to you an opportunity to speak in public without first scripting their responses; and, When things go wrong, never admit a mistake. Either claim that what … Continue reading How to Succeed in Bureaucracy without Really Trying – Communication Skills